Care Ecosystem team meeting
Project Type - GBHI Projects

Care Ecosystem

A supportive care program for people with dementia and their families.
Northern America


The Care Ecosystem is a model of dementia care designed to provide personalized, cost-efficient care for persons with dementia and their caregivers. This telephone and web-based intervention was developed and studied across California, Nebraska, and Iowa via an award from the Center for Medicare and Medicaid Innovation from 2014–2018 and continues to be studied with funding from the National Institute for Health.

We’re going to work on this until patients across the world are getting better dementia care.

Kate Possin, PhD
Principal Investigator of Care Ecosystem
Care Ecosytem Care Team Navigator

Project Details

The Care Ecosystem was designed to enable health systems and clinics to provide dementia-capable care to the growing population affected by dementia and their caregivers.

Launched by UCSF’s Memory and Aging Center in 2013, the Care Ecosystem program has demonstrated significantly promising results for providing increased levels of important support services for dementia caregivers and patients.

The program is doing this with some relatively simple technology by today’s standards: regularly scheduled, personalized phone calls, along with directing caregivers to important web-based services that can help with the challenges and issues they customarily face.

The Care Ecosystem takes a team-based approach in which advanced-practice nurses, pharmacists and social workers who have dementia expertise collaborate with care team navigators. These CTNs are unlicensed, but trained, and caregivers are encouraged to call them whenever a question or concern arises related to dementia care.

Members involved